Ted Chen

Chief Strategy Officer & Partner at The Futurist Group

Prior to joining The Futurist Group, Ted was Managing Director and led the US. Financial Services and CX Practices at Maru Matchbox. Ted has also served as a senior leader at ORC international, headed up the Customer Experience Management practice at Vision Critical and led the US research, operations and technology teams at Ipsos Loyalty. Ted was also a management consultant at Strategy& (formerly Booz & Co.), as well as a software consultant at JDA Software.

Ted received his MBA in Strategy and Finance from Yale University and his BA in Economics from Northwestern University.